Software and integrations for industrial distributors
A distributor runs on its ERP, and a lot of the day still happens around it. RFQs sit in email, and pricing sits in someone's head. We build the software that brings that work into the ERP.
How the day runs
Requests for quote arrive by email. Orders come in by phone, email, EDI and the web store. Each customer has their own pricing and terms. Stock sits across branches, some of it is on backorder, and purchasing is chasing vendor POs.
The ERP is the record, and it takes people to get things into it and out of it.
Where the time goes
- Inside sales re-keys emailed orders and RFQs into the ERP.
- A quote takes hours because pricing, stock and lead time each need a lookup.
- Customers call to ask where an order is.
- The web store shows stock and prices from yesterday.
- Branch and vendor reports are built by hand each week.
What we build for distributors
- Quoting from ERP pricing. The rep picks the customer and the parts. Customer pricing, stock by branch and lead times fill in from the ERP, and the quote is saved back to it.
- Email and EDI order capture. Emailed purchase orders and EDI documents are read into the ERP as orders, and a person checks the ones that don't match.
- Web store and ERP sync. Stock, customer pricing and orders stay the same on the store and in the ERP.
- Customer portal. Customers look up order status and invoices, and reorder from their history.
- Branch and purchasing reports. Fill rate and backorders by branch arrive on a schedule, along with vendor performance.
How each kind of project works is on the systems integration, workflow automation and custom software pages.
Systems distributors run
We connect to these through their APIs, databases and exports.
- ERP
- Epicor Prophet 21, Infor CloudSuite Distribution, NetSuite, SAP Business One, Acumatica, DDI Inform, QuickBooks Enterprise
- CRM
- HubSpot, Salesforce
- E-commerce
- Shopify, BigCommerce
- EDI
- SPS Commerce, TrueCommerce